Gym Retention and Member Experience

technogym run x centre australia

Could Your Facility Become an Official RUN X™ Centre? Inside the World’s First Treadmill World Championship

A landmark partnership between Technogym and World Athletics is turning connected treadmills into a global competitive stage, and Australian fitness centres have a front-row seat. Running is already Australia’s most accessible sport. Parkrun draws tens of thousands of participants every Saturday morning. City2Surf sells out in minutes. Fun runs fill up months in advance. Australians […]

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shaun krenz ausfitness

Follow the Money: Where Suppliers Are Betting in Australian Fitness

Interview conducted July 2026. Everyone in the fitness industry has an opinion on what’s trending. Fewer people are in a position to say where the money is going. Shaun Krenz is one of them. As co-founder of AusFitness Expo and AusFitness Industry, he spends most of the year building relationships with the suppliers, brands and

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bft podium series australia

BFT PODIUM Series: The Event Model Driving Franchisee Revenue and Member Retention

Body Fit Training (BFT) held the global launch of its PODIUM Series last weekend, on Sunday 2 August 2026, across 300+ studios in 10+ countries. The in-studio event series is designed to open up new revenue and improve member retention for franchise owners, with more than half of that global footprint based in Australia. To

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fitness cartel maroochydore qld

Fitness Cartel Maroochydore Reopens After $3.6 Million Rebuild

Fitness Cartel officially reopened its Maroochydore club on Saturday 25 July, capping off a $3.6 million refurbishment. Founder and CEO Nathan James spoke to What’s New in Fitness about the reinvestment, the new demographic it’s already drawing in, and what smaller gym operators can take from it. “Phenomenal,” is how James described reopening weekend. “We

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fitness marketing to millennials

Marketing to Millennials For Gym Owners in Australia

Millennials are one of the largest and most commercially important audiences an Australian gym can reach. But a lot of the marketing advice built around this generation still pictures them as 20-somethings chasing the newest boutique class and posting about it. That’s a narrow slice of who this audience actually is today, and it leaves

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australian boutique fitness studio member retention

Why Australian Boutique Gym Members Leave… And What Owners Can Do About It

Acquiring a new fitness studio member costs significantly more than keeping an existing one. Most estimates put the ratio somewhere between five and seven to one. And yet the average boutique fitness studio in Australia spends far more on marketing and acquisition than it ever does on retention. The result is a leaky bucket. Studios

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technogym biostrength benefits

What Aussie Gym Owners and Fitness Professionals Should Know About Technogym BioStrength

Your members are showing up wanting to do strength training. Most of them have no idea how to do it properly for their goal. They pick a machine, do three sets of ten, scroll their phone during rest, and repeat. The rep range is arbitrary, the rest period is a guess, the tempo is an

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boutique fitness trends statistics

Boutique Fitness Trends in 2026 and What They Mean for Australian Studio Owners

New research from boutique fitness management platform bsport surveyed more than 550 studio members globally to find out what drives discovery, loyalty and growth. The findings have significant implications for how Australian fitness businesses operate, market and grow. Running a boutique fitness studio in Australia has never been more competitive. New studios are opening constantly,

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hyrox training australia

Why HYROX Training Is Reshaping the Australian Fitness Industry

More than 1.5 million people globally now compete in HYROX annually. In Australia, the race-style fitness format has moved well past early adopter status and into the mainstream, and the business of fitness is starting to reflect that shift in a serious way. Virgin Active Australia’s recently launched HYROX partnership gives the industry one of

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gym member retention strategies that work

Gym Member Retention Strategies That Work in 2026

With around 7,595 gyms and fitness clubs operating across Australia in 2024 (Xplor Gym AU), and an industry generating an estimated AUD 2.9 billion in annual revenue (PerfectGym, 2025), the competitive pressure facing Australian operators has never been more acute. In that environment, the single most controllable lever for business performance is not acquisition. It

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wildsoul wellness pilates franchise

Wildsoul Wellness Is Growing Fast and Its New Precision Health Program Is the Reason Franchisees Are Taking Notice

What prospective franchisees need to know about Australia’s fastest-growing wellness brand and its game-changing new offering. The Australian wellness industry is crowded, competitive, and full of franchises making nearly identical promises. Community. Movement. Recovery. Belonging. The language is familiar because almost everyone uses it. So when a franchise finds a genuine point of difference, one

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gym software australia

Why Your Gym Software Might Be the Reason Members Are Leaving

For Australian gym owners, the retention battle starts long before a member decides to cancel. Walk into almost any gym in Australia right now and you’ll find an operator who’s good at what they do. Great coaches, solid programming, a genuine community. What they’re often not as good at is the behind-the-scenes infrastructure that quietly

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