Article updated December 2024.
The Escalate 550 Series redefines the stairclimber product category through its Smart Step—Height™ value proposition by offering the broadest range of users from fitness enthusiasts, who recognise the value in being able to regulate step height intensity to active agers, to beginners or those engaging in post—surgery progressive exercise, a spectrum of 20 different step heights 4” through 7.7”.
What makes the Intenza 550 Series the ideal stairclimber machine?
Variations in incline, speed and exercise settings allow for a training and exercise experience that is more versatile than many other stairclimber machines have been able to offer.

Entertainment Series
Complete your training with Intenza’s Entertainment Series and enjoy more than just a stimulating cardio workout. Our e Series consoles deliver unique solutions through InCare™ self—diagnostic software which automatically alerts our InCare™ Support Team when attention is needed and entertainment through Intenzacast™ which broadcasts digital content from iOS or Android devices.
With Wi—Fi® and Bluetooth® connectivity, Intenza’s 19” e Series touchscreen console delivers a highly—connected consistently captivating experience giving exercisers seamless access to entertainment, social media, training applications and more.

Interactive Series
Maximum results. Minimal effort. Unlocking your body potential has never been easier. The Interactive Series products feature Intenza’s unique Uni—Dial™ switch control, a twist and push button—free solution.
When service is required, i Series self–diagnostic software will automatically send an alert to our InCare™ server. Via USB, service reports can be downloaded from the machine and emailed directly to our InCare™ Support Team who will provide a solution within 24 hours.

Intenza fitness equipment customer support
InCare™ Customer Support
By merging a deep understanding of the fitness industry challenges with a love for the efficiencies of today’s technology, Intenza developed its industry—exclusive InCare™ customer support program.
InCare™ is designed for facility managers who require hassle—free fitness equipment maintenance and repairs. Available both on “i Series” and “e Series” cardio lines, InCare™ provides issue resolution never before offered by another equipment manufacturer.
There is no guessing the nature of the service need with an Intenza machine because it, literally, tells you what should be done.
The e Series
The e Series Wi—Fi enabled console automatically alerts your Intenza InCare™ online team the exact reason why service may be needed. Its self—diagnosing feature sends an error code, via Wi—fi, when it senses electronic service is needed. This error code defines the exact nature of the problem, eliminating guesswork and allowing your distributor to provide the right solution. You receive prompt resolution and minimal downtime so you can continue managing your facility.
The i Series
If you’re more of a hands—on facility operator, the i Series console allows you to download service reports to a USB from which you can email directly to your InCare™ service team. The service team then determines the root cause of the problem and provides you with the solution within 24 hours.
For more information about the Intenza Escalate Series, contact Dynamo Fitness.
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